Here are the symptoms:
- Cannot find C and D etc. drives in windows/file explorer
- Unable to disconnect the mapped drive (etc K drive) – error message is “This network connection does not exist”
- Net use command does not list this drive
- Noticed group policy configured for both machine and user to map this drive during startup and login respectively
- A script was also placed in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup to configure the mapped drive at startup
Actions taken:
6. 1. Disabled group policy stated in #3 above
7. 2. Removed the script from startup folder
in #4 above
3. Rebooted and issue was fixed
4. Placed the script back on startup folder and rebooted again which did not re-produce the error.
5. Furthermore, HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ Explorer Value: NoDrives was set to 0 to show all drives.
3. Rebooted and issue was fixed
4. Placed the script back on startup folder and rebooted again which did not re-produce the error.
5. Furthermore, HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ Explorer Value: NoDrives was set to 0 to show all drives.