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Monday, October 23, 2017

503 error after patching windows web servers






In some cases, web application will throw the above error 503. We have seen this a couple of times post monthly patching activities.

This is how to fix it


1.      Open Application Pools -> <application name> -> right click -> advanced settings
2.      Scroll down to Process Model -> Identity -> click on the to change the value
3.      In Application Pool Identity window,  select Built-in account and select             ApplicationPoolIdentity
             (previous setting could have been Customer account --> appadmin)

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